Who we are

Perfect interaction based on
human to human connection

We are a leading destination management company based in Istanbul, serving all destinations in Turkey.

At the root of ODS Turkey’s successful and exciting 20 years lie 30 years of industry experience, a great team of people and wonderful local and international partners we are proud to call friends. Our gratitude goes out to every partner, company, colleague and friend who has helped us grow and mature into the service provider worthy of their confidence.

ODS Turkey is your personal destination architect;

from hotel sourcing to daytime events,
from venue bookings to concierge services,
from family trips to corporate initiatives,
aligning all components Turkey has to offer to build your perfect event.

We provide a high level of commitment to our clients concentrating on;

flexibility,
detail,
sensitivity,
a very personal service.

If we don’t believe we can give you the best, we are not afraid to say “no” and provide you with a better alternative. In an ever-changing industry, we pride ourselves on having the resourcefulness and creativity to adapt to any situation, new technology and most importantly, the individual requirements of our clients.

Our Values on Path

People are the key

Whether it’s our team or our quality suppliers, we know that the key to excellence lies with people.

Today we are proud to have a great team of executives who constitute the backbone of our company and are ready to provide the quality seal you will be looking for while partnering with a local DMC like us. We pride ourselves on our strong team spirit. An in-house training department ensures that all our team members are up to date.

You can rest assured that your event is in the hands of a true professional, backed by a solid team, strong infrastructure and sound management.

Our long-term partnerships with our suppliers are equally important. Our local connectivity stands guarantee for flexibility, quality and trust.

Excellence

ODS Turkey is an entity continuously striving for excellence, leading us to act and reflect, to execute and improve, to inspire and be inspired in order to serve you best.

Our customers’ input is essential to our learning process. Our formula to success combines your feedback with our experiences. Our unique quality management program is geared towards extracting your thoughts on our performance. Even the slightest detail indicating space for improvement is of great value to us. As a customer, you will find that we are here to listen to your needs, requests and comments. From the request for proposal to boarding your return flight, evaluation by the customer is standard procedure at every step of the process.

How we get things done is as important to us as getting things done. Following our long-term orientation, we avoid the quick win and prefer to attain our goals in a solid pace, always keeping in mind the soundness of our company and quality of our services.

Our Beliefs

Each year we evaluate and support a selection of Turkish local and regional non-governmental organizations (NGOs).

Why? Because we feel the responsibility.

tree TEMA (The Turkish Foundation for Combating Soil Erosion, for Reforestation and the Protection of Natural Habitats)
As a part of our sustainability program, we are proud to support TEMA. TEMA Foundation which was founded on 11th September 1992 is Turkey’s largest and leading environmental NGO. One of TEMA’s objectives is promoting the protection of natural habitats and ecosystem conservation of water resources and vegetative cover of the soil, sustainable use of agricultural lands and rangelands. We are enthusiastic to make the Foundation as a fundamental service in our proposals. We donate a sapling for each guest that we host in Turkey.

KEDV (Women's labor assessment foundation) kedv
As a part of our social responsibility program, we are pleased cooperating with KEDV. KEDV, founded in 1986, is a civil society organization that aims to improve the economic situation of low-income women in Turkey and strengthen their leadership in local development. We make a point of choosing our gifts among their handicraft for our guests during their visit to Turkey.

Our Deedbox

ODS Turkey is now ISO 9001 certified.

ISO 9001 Certified means an organization has met the requirements in ISO 9001.

Requirements;

a customer focused organisation
leadership
the involvement of people
ensuring a process approach
a systematic approach to management
a factual approach to decision making
mutually beneficial supplier relations
continuous improvement

Health & Safety

Quick and accurate 24-hours emergency support

Continuous risk analysis is part of standard procedure. Moreover, ODS Turkey only uses suppliers that meet the health and safety requirements stated by law.

In case of an emergency, our operations team is reachable 24 hours a day, 7 days a week. Senior managers cover the out of office hours carrying an emergency phone. A chain reporting system ensures all parties get updated and involved rapidly. Moreover, all team members are in possession of an action chart listing numbers of emergency services and insurance partners.

In a situation where time is critical, ODS Turkey acts quickly, independently and accurately, while keeping all parties informed.

Comprehensive insurance coverage

ODS Turkey and its suppliers carry comprehensive insurance coverage. Our current coverage is 1.5 million USD, which is the maximum possible.

Risk and Crisis Management

GDPR

Name, Last Name

Phone

Company Name

Select Country